Frequently Asked Questions (FAQs) – Moviwell

We want your shopping experience at Moviwell to be smooth and worry-free. Below are answers to some of the most common questions our customers ask.

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1. Where does Moviwell ship?

Currently, we ship orders within the United States.

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2. How long does delivery take?

• Order Processing (Handling Time): 1–2 business days (Mon–Fri).

• Transit Time: 6–8 business days (Mon–Fri).

• Estimated Delivery: 7–10 business days.

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3. Do you offer free shipping?

Yes! All orders within the United States include free shipping with no minimum purchase required.

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4. How can I track my order?

Once your order has been shipped, you’ll receive a tracking number via email. You can also visit our Track Your Order page to check the latest shipping updates.

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5. What is your return policy?

We offer a 30-day easy return policy.

• If your item is damaged, defective, or incorrect, we cover the return costs.

• If you change your mind, you can still return it, but shipping fees are your responsibility.

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6. Can I exchange an item?

Yes. If you need a different size, color, or product, simply contact our support team and we’ll help arrange an exchange.

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7. Are there items that cannot be returned?

Yes, for hygiene and safety reasons, certain products are marked as non-returnable on their product page.

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8. How do I contact Moviwell?

You can reach us anytime:

• Store Name: Moviwell

• Billing Address: Moviwell LLC, 30 N Gould St Ste R, Sheridan WY 82801, United States

• Email: contact@moviwell.com

• Phone: +1 (251) 910-9361

• Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

We aim to respond to all emails within 1–2 business days.