Shipping policy
Shipping Policy
At Moviwell, we are committed to delivering a smooth and reliable shopping experience. Please review our shipping policy below.
Shipping Coverage
This shipping policy applies to all orders placed through our online store and shipped within the United Kingdom.
Processing Time
Orders are processed within 1-3 business days, Monday to Friday, excluding UK public holidays. Orders placed after 5:00 PM will be processed the following business day.
Delivery Time
Estimated delivery time is 10-14 days from the date of dispatch. Delivery times may vary depending on your location within the UK, carrier delays, weather conditions, or high-volume periods.
Shipping Costs
We offer free shipping on all orders within the United Kingdom, with no minimum purchase required.
Shipping Providers
Your order will be dispatched through trusted international delivery partners. The carrier is automatically selected based on your delivery address and current availability.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. Tracking updates may take up to 24 hours to appear in the carrier's system.
Changes & Cancellations
You may cancel your order within 24 hours of placing it. After this window, your order may already be in processing and cannot be modified or cancelled. To request a cancellation, contact us immediately at contact@moviwell.com.
Customs, Duties & Taxes
All applicable UK taxes are included in the product price. No additional customs duties apply to orders shipped within the United Kingdom.
Incorrect or Incomplete Addresses
Please ensure your delivery address is accurate at checkout. Moviwell is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information. If you need to correct your address, contact us within 24 hours of placing your order.
Delayed or Lost Parcels
If your shipment is delayed or appears lost, contact our support team and we will open an investigation with the carrier. Once resolved, we will issue a replacement or provide a suitable solution.
Contact Us
Brand: Moviwell
Address: 3rd Floor Afflecks Palace, Manchester M1 1JG
Email:Â contact@moviwell.com